Welcome to the Future of Fast-Casual and Quick-Service Dining

 
 
 

The landscape of fast-casual and quick-service dining is ever-evolving and continuously expanding. Since 1921, this franchise-driven industry has shot to the upper echelons of the hospitality arena as corporate consistency and comforting menu items have taken the world by storm. The global fast-food market was a $593 billion industry in 2021 and is projected to increase to over $810 billion by 2028.

Within this restaurant realm, competition can be fierce and operations can be challenging. One of the many reasons fast-casual dining has become so desired is because… it’s fast. In the context of our modern, all-hustle, no-chill culture, quick options for craveable food have become a societal staple. This means restaurants are expected to provide swift service at sensible price points.

In recent years, scarcities in the labor market have put a strain both on service standards and on costs. Fast-casual restaurants are desperately vying to meet demand and do it with the same velocity and value that customers have come to expect. This has led to greater competition and an evolution of service.

Restaurant Robots To The Rescue 

At Bear Robotics, we’ve spent the last several years studying this landscape. We were founded with the mission to make the restaurant industry more efficient – this means innovating every sector from fine dining to fast-casual.

Our autonomous robotic restaurant solutions are perfect for picking up the slack when it comes to running orders, bussing tables, and even hosting. In fact, our restaurant robots increase service standards by allowing servers to remain on the floor where they can create exceptional guest experiences.

Table Tracker Takes the Guess Work Out of Great Service 

Until recently, our restaurant robots were tied to the parameters of a pre-mapped environment, meaning they knew exactly which tables were where and they relied on servers to send them to guests.

As labor shortages persisted throughout the fast-casual space, it was imperative to come up with a solution even for restaurants without servers. Enter the Table Tracker.

In partnering with a leading innovator of onsite wireless solutions, we’re able to integrate automation for those restaurants and fast-casual dining that don’t have servers on the floor. With our innovative Table Tracker combo, guests simply receive a Table Tracker upon ordering and our Servi robots can find them based on their location inside the restaurant.

We recently partnered with one of the world’s leading providers of poultry and pickle-powered sandwiches. The success we’ve seen in this endeavor has already set the stage for a strong rollout of this technology down the line. We can’t wait to grow this solution and further revolutionize the way service is done.

Place Your Order 

If you run a fast-casual or quick-service restaurant and would like to learn more about how our Servi robots could set the stage for greater service, give us a call at 1-844-SAY-BEAR. We would love to show you just how easy it is to integrate automated service robots in your restaurant with table trackers.

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The Rise of Service Robots in Alaska and Hawaii