Safety Precautions
These instructions are provided to help ensure user safety and prevent any damage or loss of property.
To ensure proper use, please read the instructions below.
Warning
[Warning]
A warning indicates a possible risk that may lead to death or severe injury.
| Power Supply
Make sure you take all necessary safety measures to prevent the risk of electric shock or fire.
Protection of the power cord: Be careful not to damage the power cord. A damaged power cord may cause a fire or electric shock.
Precautions on using a plug: Do not forcefully pull out or insert the power plug with wet hands or grab the power cord excessively.
Prohibited use of damaged electrical parts: Do not use a damaged power plug, power cord, or loose outlet.
Prevention of overloading: Do not plug multiple electrical devices into one outlet at the same time.
Power and voltage check: Be sure to check the rated power and voltage and use the appropriate power source.
Precautions on conductors: Do not insert conductive objects such as chopsticks or nails into the outlet holes with the power connected.
Precautions on plug pins: Do not touch the pins of the plug directly after removing it from the outlet.
Keep the equipment clean: Any foreign matter on the pins, contact area of the power plug, or charging terminal should be cleaned thoroughly with a dry cloth.
| Usage
Precautions on user environment: Avoid using the robot in areas with direct sunlight or near heat sources, where flammable gas leaks, or where there is a lot of industrial oil or metallic dust.
Keep the equipment clean: Inspect the wheels and auxiliary wheel drive unit for dust or foreign substances. Keep the camera and LiDAR sensor clean. It can cause a malfunction.
Protection of the robot: Take care to prevent the robot from being exposed to moisture or getting wet. In addition, do not use the product near high-voltage appliances.
Precautions when using the robot: Do not get in the way of the robot's path while it is moving. When the robot is moving, do not push or forcibly move the robot by holding the tray.
Protection of children: Do not place this robot anywhere where there are young children. Please exercise caution when determining its purpose and use.
Product handling precautions: Avoid lifting the robot, leaning on the shelf, and strongly impacting it. Take care not to allow anyone to ride or hang on it as this is not a boarding robot.
Measures against malfunction: If the robot malfunctions or produces strange noises, smells, or smoke, stop the robot immediately using the E-stop button and contact customer service for assistance.
| Charging/Battery
[Warning]
Do not use the wired and wireless cables at the same time.
[Wired Charging]
Charge the robot using the charging adapter provided as a component. Connect the charging cable adaptor in the specified order. Failing to do so may result in damage to the robot or its battery.
Unplug the charging adapter when not using it for an extended period of time.
After removing the charging adapter from the robot, be sure to close the charging cover. Leaving it open may allow foreign objects to enter. Otherwise, a failure or a fire can occur.
Do not charge the robot in areas where water is present. Otherwise, a failure or a fire can occur.
[Contact Charging]
Make sure there is sufficient room to install the charger. When docking for wireless charging, maintain a safe distance from people and objects to prevent jamming accidents.
To activate contact charging, turn on the robot. To ensure safety, the charging terminal is deactivated while the robot is turned off.
Be careful not to get the charging terminals of the charger and the robot contaminated. Except during charging and right after charging, unplug the device and wipe it off with a dry cloth.
When charging, avoid touching the charging terminal.
When the robot has fully discharged, recharge it using the charging cable included.
Cautions
[Caution]
Caution indicates a risk that may lead to injuries or property damages.
| Usage
Please avoid using the robot in places with excessively high or low temperatures.
Remove any wires, liquids, debris, or other foreign objects from the floor before using the robot.
Do not cover the robot's sensors with stickers or other foreign objects.
The robot is intended only for use indoors. Do not use the robot outdoors or beyond the designated operating range.
Remove any obstacles from the robot's path and its standby area.
Do not push or move the robot by holding its tray while it is moving.
During peak times, monitor robot behaviors and manually stop it if there is a risk of collision.
Do not use the robot in areas with strong indoor lighting or direct reflections of light. Doing so can affect its perception of the environment, leading to unexpected circumstances.
Do not install, modify, disassemble, or repair the robot arbitrarily. For installation or repair, please contact customer service.
Do not use the robot in places with magnetic fields or electromagnetic interference.
If any liquids, such as water or beverages, enter the robot, turn off it immediately and contact our customer center.
Do not change the preset speed during installation. Doing so can cause a risk of collision.
Do not place items on the robot tray that exceed its size or load capacity.
Pick up the loaded items only after the robot stops at the destination.
Be careful not to get your foot or small objects caught in the robot's bottom drive unit while it is moving or rotating.
Do not turn off the robot's volume completely. If you do not hear the sound of its movement or guidance, it can cause a risk of collision.
Do not scratch or press the touch screen with sharp objects.
Be careful that conductive materials do not touch the touch screen.
If the robot malfunctions or the screen becomes unresponsive, press the E-stop button on the back bottom to stop it.
| Charging/Battery
Battery maintenance: Make sure the robot’s battery doesn’t run out completely by charging it on time. If you leave a discharged robot for an extended period of time, the battery's lifespan might degrade or the robot might malfunction.
Checking battery life: If the battery lasts shorter than usual, inquire at the customer support center. Do not disassemble the battery pack or modify or alter the internal parts.
Do not connect cables or metallic objects to the robot's charging terminal as this might cause a short-circuit. It may lead to robot malfunction.
Make sure to switch off the robot's power and keep it in a secure location if you are not using it for an extended period of time.
When you store the robot for an extended period of time, charge it from time to time to prevent its battery from running out completely.
| Precautions on Cleaning
Do not use alcohol, acidic solutions, or detergents that contain harsh chemicals to clean the robot.
Wipe the robot's surface with a dry or soft cloth if there are any foreign substances on top of the robot or on the LiDAR sensor or camera sensor.
Make sure to switch off the power of the robot when cleaning or during maintenance.
Precautions for Water-damages of Robots
[Caution]
When the robot is submerged in water, immediately stop using and contact customer services. This manual offers safety precautions to reduce the risk safety problems caused by water-damages.
| Countermeasures
Turn off the robot immediately.
If the robot is charging or connected to the charging cable, immediately remove the charging cable from the robot.
Move the robot to an area that is dry and well-ventilated.
Immediately report the robot's water-damage incident to customer services.
| Contacting customer service
Contact customer services and provide a thorough description of the water-damage incident.
Take countermeasures as instructed by customer services.
You might have to send the robot back for maintenance or replacement if necessary.
| Cautions
Prolonged use of a water-damaged robot might cause major damage or a risk of fire.
Avoid attempting to disassemble or repair the robot arbitrarily.
Adhere solely to guidelines provided by customer services.
| Preventive Measures
Do not use the robot in places with high humidity or where water splashes.
When not in use, switch off the robot's power and store it in a dry place.
Be careful not to let the robot come into contact with liquids.
Carti 100 Manual