How to Use

Check Before Use

Below are the recommended environmental conditions for the robot's operation.

  • The optimal operating temperature range for the robot is 50 ℉-95 ℉ (10-35 ℃), and the optimal operating humidity range is 10%-80%.

  • Use the robot in an indoor space with no moisture and good ventilation.

  • Clear the robot's route of any obstacles and foreign objects, then operate it on a level surface to avoid any shock or vibration.

Coverage - Space and Recognition

Below is the robot's coverage, including the minimum range of movement and recognition.

a. Minimum width (Navigation in small spaces) b. Area of coverage c. Max. sensor range (SW)

  • The minimum path clearance width for the robot's passing is 29 in (75 cm) while the “navigation in small spaces” feature is on and 33 in (85 cm) otherwise. Make sure to leave enough space for the robot to move safely.

  • The robot uses a 2D LiDAR sensor and a 3D depth sensor to detect objects
    and calculate the distance to and location of objects.

    – The 2D LiDAR (Light Detection and Ranging) detects surrounding objects and measures information such as distance, direction, and speed to the target. The maximum measurement range of the 2D LiDAR is 787.4 in (20 m) with 230° of coverage.

    – The 3D depth sensor measures the distance to surrounding objects. The measurement range of the 3D depth sensor is 98.4 in (2.5 m).

  • Since obstacles placed outside the camera's measurement range or sensor's recognition range are difficult for the robot to detect, make sure to remove them from the robot's path. Examples of obstacles that the robot may have difficulty detecting include:

    – Small objects with dimensions smaller than 2 x 2 x 2.3 in (5 x 5 x 6 cm)

    – Floor threshold height lower than 2.3 in (6 cm)

    – Objects hanging or floating in the air such as lighting fixtures or mobiles

    – Objects made of mirrors or glass materials

Turning On/Off

You can find the power button of the robot at the bottom right of its body.

  1. Open the charging cover and press the black power button on the left to turn on the robot.

    • The boot screen is displayed on the touch screen, and the base LED will light up.

  2. To turn off the robot, press and hold the power button for 5 seconds.

Charging the Robot

The below instructions describe how to charge the robot battery.

[Caution]

  • Make sure to use the provided charging adapter and components to charge the battery. Failing to do so can lead to damage to the robot or battery.

  • It is recommended to charge the battery in a location where the power plug can be easily disconnected in case of an emergency.

  • When charging, avoid touching the robot. (Do not load or lean on it.)

| Battery Level

The battery level can be checked in the top right corner of the screen.

| How to Charge with A Cable

  1. Open the charging cover at the bottom of the robot's main body.

  2. Insert the charging adapter into the charging terminal of the robot, and plug the power plug into the outlet. Connect the charger and turn it to the right. If it clicks, then it starts charging.

    ※ Servi and Servi Plus can share the same charger.

| How to Charge without a Cable

1. For automatic charging
If the battery level falls below the user-specified level, the robot will automatically move from the return point to the charging station after completing its mission.

2. Sending it to a charging station on the touch screen
You can send the robot to the charging station by selecting the contact charger from the robot's touch screen destination list and hitting the start button.

3. For manual charging
You can manually move the robot so that the robot's charging terminal comes in contact with the contact charger. Check the robot's charging status on the screen after pushing it all the way.

E-stop

In case an object or person suddenly appears in front of the robot, please press the E-stop button.

  • Activating the E-stop will cause the wheels to lock.

  • To release the E-stop, turn the E-stop button to the right (arrow) direction.

  • After releasing the E-stop, any ongoing mission will be paused, and the touch screen will display “Paused.”

    You can resume the current mission or cancel it. When you send the robot on a new mission or resume an

    existing one, the wheels unlock.

In the event that the robot operates abnormally or emits a foul odor, smoke, or sound and you need to stop it right away, hit the E-stop button and hold down the power button for more than 5 seconds.

Using Trays

The number and location of the trays can be changed.

[Note]

Arbitrarily changing the placement of trays might cause a malfunction.

| Adjusting the Tray Height

| How to Install the Trays

  • Place four nuts into the rail per tray, arranging them as shown on the right.
    * Nuts are parts used to assemble trays.

  • Arrange them so that they line up with the four holes on the tray bracket.

About Lights

| Base LED

It is located at the bottom of the robot, and the color of the base LED changes per the robot's operational status.

[Base LED colors]

Booting
Standby
In operation
E-stop
Charging
Fully charged
Stuck
Multi-Robot

Rainbow colors
Blue
Green
Red
Yellow
Green
Orange
Purple

Using Carti 100

| Preparing for Use

To use the robot, you must have the robot registered and complete the mapping process by following the touch screen instructions.

Bear Robotics offers a cloud-based service that includes robot monitoring, robot workflow, robot guide, and troubleshooting measures anytime, anywhere.

To install the robot, you will need to sign up for the Universe, the Servi management system. Please contact Bear Robotics for the sign-up process.

https://universe.bearrobotics.ai/

| Robot Initial Setting

To use the robot, you must register your robot and perform a mapping process. Please complete the initial setup by following the touch screen instructions.

○ Step 1: Register a Robot

Turn on the robot and register it by following the touch screen instructions. Create a location in Universe and complete registration by entering the 4-digit code displayed on the touch screen.

○ Step 2: Start Mapping

Drive the robot around by following the touch screen instructions to allow it to map the floor with its cameras and LiDAR. Below is the mapping sequence.

Upload the map after mapping -> Add Destination

You can add destinations on the touch screen or in Universe.

[Caution]

Place the robot towards a wall before pressing the Start Mapping button. If the wall is transparent or the robot starts from another location, the resulting map image may have distortions.

Wrap up the mapping on the touch screen, select the Maps tab in Universe, and press Refresh (F5). You can see the map image and destination taken from the robot.

Add the destination and restricted spaces in the toolbox to further define the range

○ Step 3: Finish Mapping

Press and hold the robot name (2-3 seconds) on the left top of the touch screen and go to the Settings screen.

○ Step 4: Go to Settings

Set the map and destination locations and move to Localization to make the robot understand where it is. Check that the destination matches the place here the robot is, press the destination, and press the Confirm button.

Or you can press and hold the destination on the Home screen to relocate your robot.

○ Step 5: Localize a Robot

○ Robot Workflow Default Screen

This setting allows you to move objects in various modes. Depending on the intended purpose, you may adjust the navigation mode to either destination or patrol.
To change the workflow, follow the instructions below.

How to Use Robot Workflow Settings

| Robot Workflow Settings

Go to Settings > Robot Workflow.

The image below shows the Robot Workflow screen with default settings.

    • Destination: It is a default value item.

    • Patrol: The robot repeatedly patrols the defined routes or the selected destination. Selecting Patrol will disable the Return item.

  • You can set the speed for when the robot travels to its destination. The default speed is 0.80 m/s, and the maximum speed is 1.2 m/s.

  • You can set the speed for when the robot returns from its destination.

  • Auto is set as default. Once every mission is completed, it moves to the designated Return To.

    • Auto function is activated when the Timer setting is on.
      After the designated amount of time, it automatically retrieves to Return To.

    • In Manual mode, click the Next button on the arrival screen to retrieve to Return To.

  • To change Return To to the other position, press Change and select a saved destination.

  • The timer defines how long the robot stays at a destination. To enable the timer, press ON and set Return After. You can turn it off by switching it to OFF.

  • When the robot arrives at the destination, a voice prompt occurs saying, “Arrived at the destination.” You can turn it off by switching it to OFF.

| Setting Routes

You can use the Patrol feature in the navigation mode of the operation settings by setting frequently used paths.

  1. Press and hold the upper left corner of the screen for 2-3 seconds.

    • Go to the Settings screen.

  2. Press GENERAL at the top left of the screen.

  3. Press Route List to go to the route creation screen. Create a route by following the on-screen instructions.

  4. After creating the route, return to the previous screen and set Routes to ON.

○ Setting

Status Messages

A status message appears on the screen when the robot cannot perform a mission due to an obstacle in the path or when a position error occurs. In that case, the base LED at the bottom of the robot's main body turns red, orange, and yellow.

Status Message & Required Actions

I'm stuck.

  • Relocate the robot to the location from where it starts its mission.

  • Remove any obstacles in the robot's path and manually push the robot to reposition it.

  • Check if there is any foreign object in front of the camera sensor.

E-Stop

  • You can activate E-stop in case of an emergency during the robot operation.

  •  If you press the red button on the top or bottom of the robot, the robot will stop the operation.

  • Turn the button in the direction of the arrow (right) to release the E-stop.

  • You can resume the current mission or cancel it after releasing.

I'm stuck.

Mission failed

Required Actions

Low battery

Status Message

E-stop

Low Battery

  • When the battery level reaches 10%, a message saying “Low Battery” appears on the screen with a voice prompt.

  • For how to charge the battery, refer to ”Charging”.

Mission failed

  • It appears when a mission fails due to various reasons.

  • When network or camera problems occur.

  • When a robot gets lost, etc.

  • Existing missions are discarded, so return to the Home screen and start a new one.

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Carti 100 Manual